Privacy Policy

Your Privacy Policy is important to Original Green, therefore we have written this policy so you know your information you provide to us is secure and how it is collected and used. We collect the information when you offer to order a product, sometimes when you are making requests for certain products and when you register to receive information from Original Green. In the main we request your:

•Name

•Address

•Email Address

•Phone number

If you are ordering a gift for someone and wish to have a different delivery address to the billing address you must submit the recipient’s details as well when prompted. We use the information you provide about yourself when placing an order only to complete the order itself. We do not share this information with any third parties except those who are necessary to complete the order. This is also the case with any information you give when placing an order to be delivered to someone else. We use return email addresses to answer the email query we have received. We will use the email address provided during your order process to confirm orders and inform you of order dispatch. This email address will also be used if there is any issue with your order. Original Green invite you to ‘Become a member’ and register your information with us to receive newsletter updates and promotional emails. You are able to unsubscribe from this service at any time. We may use non identifying information to improve or better design our website. In this case statistics are collected about how many numbers of visitors to the site look at certain aspects of it and ignore others. We will not be disclosing who these visitors are, it is simply to help guide our visitors through our site more successfully. Finally, any information that is identifiable is never shared with any third party and if this were to ever change we would inform you and give the option to opt-out.

Data Security

We understand Data Security is extremely important to Original Green online customers and we have put in place all measures to provide you with peace of mind when disclosing information to us. That is why we guarantee we comply with the Data Protection Act 1988. It is also important we protect children’s privacy and for that reason we will not collect information from any child who is knowingly under 13.

Information we will not collect on Original Green

We don’t collect any payment details such as credit/debit card information as we use a third party payment processor (SagePay) to handle this information securely for us. This is to give you peace of mind when you are providing such important information.

Changing or correcting your information

You can always access your account when you have registered with Original Green using your login details you created when first registering. We stress keeping your username and password safe is important and we will not be liable if your information falls in to another person’s hands due to your negligence. You can also correct any order information by sending us an email on shop@originalgreen.co.uk, clearly stating the order number it is regarding and what information needs to be corrected. In most cases Original Green will be able to correct this information, if the information is sent in plenty of time and we are able to rectify it before the order is processed. If there are any other questions regarding our Privacy Policy please email us on info@originalgreen.co.uk.